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Email support

[email protected]

Write from your work email. It helps to include:

  • Your workspace name
  • The campaign, report or page you're looking at
  • The dates, if it's about a number
  • A screenshot, if something looks wrong

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Our team can't see your campaigns or CRM data unless you let us. An admin can create a time-limited support code in Settings and include it in the email. It expires on its own.

Is something down?

status.pipehalo.com

Whether the app and the daily data syncs are running normally, and any incident we're working on.

Before you write

The answer may already be waiting.

Connecting accounts, how money at stake is worked out, refunds, invoices and your data: the FAQ covers the questions we hear most.

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Sales and everything else.

Questions before you buy, agency partnerships, annual invoices or anything else: [email protected].

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